Privacy policy

This Privacy Policy governs the use of www.getscoops.io ("the Site") and any Scoops Tech LTD ("we", "us", "our") related apps ("Application").

Your privacy is our priority

Your privacy is important to us. This Policy outlines how we deal with your personal data and informs you of your rights.

The legal framework

We're registered in England, with company number 15194006. Our registered office is at 6a St. Andrews Court, Wellington Street, Thame, England, OX9 3WT. For the purpose of UK's Data Protection Act 2018 and the retained EU law version of the General Data Protection Regulation (UK GDPR), we are the data controller.

Data collection and use

When you use our site or app, we may collect data like your IP address, browser information, and, if you opt-in, your email for newsletters. We use this data to enhance our service and comply with legal requirements. We don’t sell your personal data.

ChatBot conversations

Our ChatBot may engage in research conversations with our clients' customers. Data collected during these interactions is used for research and service improvement. This data is stored securely and handled with the same level of care as all other customer data. We never sell or pass on data that is collected to other customers or companies.

Dashboards and content

Data utilised by our tool's data engine to create dashboards or other content is subject to stringent security and legal measures to ensure its confidentiality, integrity, and availability. By using our dashboards or consuming our content, you acknowledge that we handle this data with due diligence and in accordance with legal regulations.

Cookies

We use cookies to improve your user experience. You can disable cookies in your browser settings, although this may affect website functionality.

Data sharing

Data is only shared when necessary, such as for payment processing or to meet legal requirements.

Your choices

You have the right to access, update, or delete your data. You also have the right to lodge a complaint with data protection authorities.

Security measures

Strong security measures are in place to protect your data. However, no system can guarantee 100% security.

Policy changes

This Privacy Policy may be updated periodically. Significant changes will be communicated to you.

Contact us

If you have any questions about this policy, email us at adison@getscoops.io or write to us at our registered office address.

By using our site and/or app, you agree to abide by this Privacy Policy.